![]() India has more than 4 million IT workers, including call center employees like Sankrit, and the vast majority couldn't get to work. That lockdown, which includes exemptions for food shopping and medical visits, has since been extended through May 3. So on March 24, when Prime Minister Narendra Modi announced that the world's biggest coronavirus lockdown would take effect at midnight that night, requiring 1.3 billion people to shelter indoors, there was alarm - and economic fallout - around the world. "Our hospitals are very much linked to services in India." "X-rays, radiology and diagnostic information is often analyzed in India," Biswal tells NPR. ![]() everything from credit card companies and airlines to essential emergency services such as hospitals, police and fire departments. That has earned it the nickname "the world's back office." More than 60% of those operations support clients in the U.S. India handles more than half of the world's IT outsourcing. "When India announced its lockdown, my immediate thought was, 'What will be the impact on the service economy in the United States and around the world?'" Biswal says. The victims, under the fear of legal consequences, were coerced into making payments to the fraudulent agents in exchange for clearing their names.The same day, Nisha Biswal, president of the U.S.-India Business Council, was in her office in Washington, D.C. Police officials revealed that the modus operandi of the accused involved impersonating high-ranking officials and coercing victims by falsely claiming that their social security numbers or personal information had been compromised or linked to criminal activities. Two victims from the US have also been examined through video calling by the Special Cell of Delhi Police” HGS Dhaliwal added. “As part of the coordinated action, the FBI interviewed over 50 victims and also collected evidence of fraud of more than USD 20 million which will be produced in court as per the procedure. The FBI had been actively searching for their involvement in the syndicate. After Armarkar’s arrest, the team nabbed Mehta, who was also on the run, from Ahmedabad,” a senior police officer explained.Ĭo-conspirators Arora and Kumar were traced and arrested in Uttarakhand, according to the police. “The FBI and the Delhi Police shared technical evidence and information on Armarkar, which led our team to identify his whereabouts in Ahmedabad from where he was running part of the criminal activities. He is an Indian national and visits India occasionally,” a police officer said. “He alone cheated victims of over 6 million USD through call centres operating in Uganda, Africa. They are running call centres by posing as employees of US Internal Revenue Service, Social Security Administration, Drug Enforcement Administration and other US agencies and are causing losses to the US citizens.”Īlso Read: Delhi shocker: Accused who stabbed, stoned minor girl to death arrested near Bulandshahr in UPĭuring the course of the investigation, it was revealed that Armarkar assumed the identity of Uttam Dhillon, the former acting administrator of the DEA from 2018 to 2020. HGS Dhaliwal, Special Commissioner of Police (Special Cell), explained: “Our team received information through secret informers, FBI and Interpol that some international cybercriminals are based in India, the US and Uganda. Mehta, who is believed to be the mastermind behind the syndicate, oversaw the activities of the call centres based in Uganda. ![]() Several call centres were discovered to be operating in Delhi as well. Lok Sabha election: Opposition alliance INDIA gets a new tagline with a ‘Bharat’ touch
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